Problem Issues & Group Progress

Date : 18th August 2007
Subject : Problem Identification & Group Progress

From our interview session with the subject, we had understand how the company manages their advertising business. Each process or step that is needed to run the business has been identified. From our studies about the company business function and activities we had identified a business process which has been their current problem where we could plan to reengineer or redesign it.

The current problem of the company is that the staff are performing manual faxing to send relevant business documents to particular third parties. Therefore they are facing problems like time and money constraints.

So INFINITY plan to redesign this process into Computerized Faxing System. We will come out with the system's progress from time to time in our blog.


Note : We are currently on preparing template for high level process redesign which consists of assumption surfacing and idea generation steps.

Our First Interview with Subject

Date : 10th August 2007
Subject: Interview With Subject

Our group had the first interview session with our subject. We had interviewed Mr.Subramaniam, project manager to collect the information we want.

Note: The questions and answers are as shown below:

Progress

Date : 26th July - 1st August 2007
Subject: Meeting Confirmation

Our group will meet a few representatives from the chosen company on 8th August. We are expecting a good and satisfactory response or feedback from them. As for our side, we had prepared a list of questions for them. As mentioned in our earlier post we have a few categories of questions to be ask.

Note: The questions are as follows:

-COMPANY BACKGROUND-

1. When your company start operate?
2. What is your company objectives and goals?
3. How many employees working in this company?
4. Who are the company stakeholders?
5. Does your company reach the target (profit)?
6. What is your company business process structure?

-BUSINESS MODEL-

1. What is your company business model?
2. Why it is being chosen?
3. How well the business model suite the company process?
4. Have you been improve your business model? (with the previous)

-BUSINESS FLOW-

1. How many stages involve?
2. Who is the authority people?
3. Who are involves and what are they doing?
4. How long the company takes to complete an order?
5. How does you get an order?
6. How do you adapt IT or IS into your business processes?
7. Can the company survive without IT or IS?
8. If they do not adapting the IT, what are the other ways you have might approach?

-BUSINESS RELATIONSHIP-

1. What type of user/client approaching?
2. How does your company approach?

Since the meeting is the starting point for us to go further to gather information and related researches, we hope our first step will be a successfull one!