Subject : Problem Identification & Group Progress
From our interview session with the subject, we had understand how the company manages their advertising business. Each process or step that is needed to run the business has been identified. From our studies about the company business function and activities we had identified a business process which has been their current problem where we could plan to reengineer or redesign it.
The current problem of the company is that the staff are performing manual faxing to send relevant business documents to particular third parties. Therefore they are facing problems like time and money constraints.
So INFINITY plan to redesign this process into Computerized Faxing System. We will come out with the system's progress from time to time in our blog.
Note : We are currently on preparing template for high level process redesign which consists of assumption surfacing and idea generation steps.
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